Refund Policy
Last updated: 2026-10-03
- Generations that fail or are blocked by the safety filter are refunded in credits automatically.
- Unused credit packs can be refunded within 14 days of purchase — email from your account email and tell us which purchase.
- If we raise the credit cost of an existing action, you can ask for a refund of credits you have not used.
- Refunds go back to the original payment method through Stripe and usually arrive within 5–10 business days. The credits from a refunded purchase are removed from your account.
- If something went wrong, please contact us before disputing a payment with your bank — we can usually fix it faster. A disputed payment pauses the account until the dispute is resolved.
- Nothing in this policy limits rights you have under consumer law, including the Australian Consumer Law.